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Privacy Policy

At Forward Care Strategies, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal information when you interact with our website, services, or any other platforms provided by Forward Care Strategies. By accessing or using our website or services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information We may collect personal information that you voluntarily provide to us, including

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Account Information: Your username, password, and other login credentials.
  • Payment Information: Credit card details, billing addresses, and other financial information, if applicable.

1.2 Non-Personal Information We may automatically collect non-personal information when you visit or use our website, such as:

  • Usage Data: IP addresses, browser types, device information, and browsing patterns.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, or similar technologies to enhance user experience and analyze web traffic.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

  • Service Delivery: To provide you with the services you have requested and to manage your account.
  • Customer Support: To respond to your questions, inquiries, and provide support.
  • Service Improvement: To analyze usage patterns and improve our website and services.

2.2 For Marketing and Communications

  • Updates and Notifications: To send you information about new services, promotions, or updates that may be of interest to you.
  • Personalization: To tailor the website content and advertising to match your preferences.

2.3 For Legal and Administrative Purposes

  • Compliance: To comply with legal obligations, enforce our terms of service, and protect our legal rights and interests.
  • Business Operations: To manage and improve our operations, conduct research, and perform internal analyses.

3. How We Share Your Information

3.1 With Service Providers We may share your information with trusted third-party service providers who assist in operating our website and providing our services. These providers are required to protect your information and only use it for the purposes for which it was shared.

3.2 For Legal Reasons We may disclose your information when required by law, in response to legal requests such as subpoenas or court orders, or to protect our rights, property, or the safety of our users and others.

3.3 In Business Transfers If Forward Care Strategies is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of such a change in control of your data.

4. Your Choices

4.1 Access and Correction You can access, update, or correct your personal information by logging into your account or contacting us directly.

4.2 Opt-Out You have the option to opt out of receiving marketing communications from us at any time. You can do this by following the unsubscribe instructions in our communications or by contacting us directly.

4.3 Cookies You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We take reasonable precautions to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. International Data Transfers

Your personal information may be transferred to and processed in countries outside your home country, some of which may have different data protection standards. By using our website, you consent to the transfer and processing of your information in these countries.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication. Your continued use of our website and services after the effective date constitutes acceptance of the updated Privacy Policy.